You can request deletion of your personal data from VOXN8 CRM (wacrm.voxn8.com) at any time using either method below. Deletion is permanent and cannot be undone.
Option 1 — Request by email
- Send an email to support@voxn8.com with the subject line "Data Deletion Request".
- Include the email address of your VOXN8 account (and, if applicable, the WhatsApp phone number connected to it).
- We will verify the request and confirm once deletion is complete — within 30 days of verification.
Option 2 — Disconnect WhatsApp from your Meta settings
If you connected a WhatsApp Business Account to VOXN8 and want to revoke our access:
- Go to your Facebook Settings & privacy → Settings → Business integrations.
- Find VOXN8 CRM in the list and remove it.
- Then email us (Option 1) to have the data already stored on our systems deleted as well.
What gets deleted
- Your account profile (name, email, workspace membership).
- WhatsApp Business connection data — access tokens, WhatsApp Business Account ID, and phone number configuration.
- Messages, conversations, contacts, notes, and broadcast history stored in your workspace.
- Uploaded media and templates associated with your account.
Limited records may be retained where required by law (for example, billing records), and encrypted backups roll off within a further 30 days.