One inbox, many numbers
Connect several WhatsApp numbers to the same workspace and pick which one a message goes out from, per reply.
Official WhatsApp Business Platform
WACRM turns WhatsApp Business into a shared inbox with routing, broadcasts, calling and reporting — without changing the number your customers already message.
Free to start — no card needed. Keep your number and your chat history.
98%
Messages opened
2 min
Median first reply
1 number
Unlimited agents
24 hrs
Typical setup
What you get
Not a chat widget with a CRM bolted on. Every part of WACRM assumes several people are working the same numbers at the same time.
Connect several WhatsApp numbers to the same workspace and pick which one a message goes out from, per reply.
Owners, team leaders and agents. Leaders see their department, agents see only their own chats — enforced in the database, not the UI.
New conversations land on the next available agent instead of sitting unclaimed.
Every chat that starts from an ad carries its ad ID, so you can tell which campaign paid for it.
Answer an incoming WhatsApp call from the inbox, or start one — no softphone, no extra app.
Agents work the conversation without seeing the full customer number. Admins see everything.
Broadcasts
Pick a segment, pick an approved template, send. Then watch what happened — delivered, read, replied — instead of guessing.
Reporting
Agents mark how a conversation ended. That single tap becomes your daily report — by agent, by outcome, by date, exportable to CSV.
Pricing
WhatsApp charges Meta’s own conversation rates directly to your account. We charge for the software.
Starter
₹2,499 /mo
One number, a small team, everything you need to stop losing chats.
Growth
₹6,999 /mo
For a real sales floor — departments, routing, calling and reporting.
Scale
Custom
Many numbers, many brands, your own systems in the loop.
Questions
No. Connect the number your customers already message. Your chat history comes across and the WhatsApp Business app keeps working on the phone alongside the CRM.
Yes — WACRM runs on the WhatsApp Business Platform (Cloud API). No unofficial bridges, no risk of the number being banned for automation.
As many as your plan covers. Everyone works the same number at once, and each agent only sees the conversations assigned to them.
You can broadcast Meta-approved templates to a segment and watch delivery, read and reply rates per campaign. Free-form bulk messaging is not allowed by WhatsApp, and WACRM will not let you break that rule.
Reassign them in one click. History stays with the contact, not the agent.
Yes. There is a REST API for sending and reading messages, plus webhooks for inbound events, so your billing or ERP can talk to the same inbox.
Get started
Create your workspace in a minute. We’ll help you connect your WhatsApp number from inside — just message us once you’re in.